Privacy Policy

1. Information we collect

Depending on how you use the product, we may process:

• • Inputs you provide — such as tools in your stack, rough pricing or seat counts, company context (for example industry or team size), goals, and other notes you choose to enter to generate an analysis.
• • Generated analysis and reports — the outputs of our models (for example estimated overlap, savings ranges, and recommendations) tied to your session or saved report so the product can function and so you can return to or share a report.
• • Usage data — basic product analytics such as pages viewed, feature interactions, and funnels so we can run and improve the service. We use this to understand what is working, not to build advertising profiles about you.
• • Technical data — standard server and browser information (for example device type, general location derived from IP at a coarse level, timestamps, and diagnostic logs) needed for security, reliability, and debugging.
• • Optional contact information — if you contact us or submit a form, we collect what you send (such as email and message content).
• • Payment-related data (if you purchase) — processed by Stripe; we receive only a transaction reference and confirmation. We do not store full card numbers on our servers.

Many flows work without a login. If we offer accounts or team features in the future, we will collect the minimum identifiers needed for those features and update this policy.

2. How we use information

We use information to:

• • Run StackScan and related analysis — produce reports, savings estimates, and recommendations you asked for.
• • Operate and secure the platform — authentication edges, abuse prevention, uptime, and support.
• • Improve the product — fix bugs, tune models, and understand which parts of the experience matter.
• • Build aggregate, anonymized insights where possible (for example patterns across many stacks) so benchmarks and market views stay useful without pointing back to you personally.

3. Data sharing

We do not sell your personal data. We do not share your information with third parties for cross-site marketing or behavioral advertising.

We share data only where needed to run StackSwap — for example infrastructure providers (hosting, database, analytics, email, payments) that process it on our behalf under contract, or when required by law (such as a valid subpoena). We may also share information if we believe it is necessary to protect the safety, rights, or integrity of our users or the service.

Our analysis is powered by AI (including Anthropic Claude and OpenAI). These providers process structured inputs only as needed to generate your report, under our data processing agreements. Payment processing is handled by Stripe; we do not store card details on our servers.

4. Public and shareable reports

StackSwap can generate shareable links to a report or snapshot so you can show results to colleagues or leadership. Anyone who has that link may be able to view what the link exposes (for example headline savings, findings, or partial details — depending on what we design the shared view to show).

You choose when to share. Treat links like sensitive internal documents: if you post a link in a public channel, you should assume the content could be seen by others. If you need a report taken down or a link rotated, contact us and we will help where we reasonably can.

5. Data retention

We retain information as long as needed to provide the service, comply with law, resolve disputes, and improve the product. Report and session data may be kept so you can revisit results and so we can debug issues; over time we may delete or aggregate older material.

You may request deletion of personal data tied to you (see below). We may need to keep certain records where the law requires or where deletion would break legitimate security or accounting obligations.

6. Security

We use reasonable technical and organizational safeguards appropriate to the nature of the service. No method of transmission or storage is 100% secure; we cannot guarantee absolute security, but we work to reduce risk and to respond if something goes wrong.

7. Your rights and choices

Depending on where you live, you may have rights to:

• • Request access to personal information we hold about you.
• • Request correction or deletion.
• • Object to or restrict certain processing.
• • Lodge a complaint with a supervisory authority.

To exercise these rights or to ask what applies in your case, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

8. Changes to this policy

We may update this policy as the product evolves. When we do, we will change the "Last updated" date above. If changes are material, we will provide notice in a reasonable way (for example a banner or email if we have your contact information). Continued use after the effective date means you accept the updated policy.

9. Contact

Questions about privacy or this policy: stackswap.ai/contact.