CRM · Close review
Close
Sales CRM with built-in calling and SMS — built for high-velocity outbound and inside sales.
Quick snapshot
- Category: CRM
- Best for: Teams running call-heavy motions who want activity timelines tight to deals.
- Typical cost (modeled): $9–$139 per user/month (aggregated public list range). StackScan engine anchor ~$420/mo at ~25 seats (not a vendor quote).
- Stack role: Point solution that blends CRM + communication; can reduce separate dialer tooling.
- StackScan composite (engine): 81/100 — context: mid-size team, balanced efficiency goal (does not replace your intake run).
- Authority profile score: 72/100 — StackSignal tool intelligence
- Aggregated review score (dataset): 89/100 from multi-directory research — useful as a secondary signal, not a buy score.
What this tool does
Close optimizes for reps making calls and sending texts from the same workspace they manage pipeline. It is intentionally less "enterprise all-in-one" and more execution-focused — which can lower stack count or overlap with separate dialers.
Core capabilities
- Power dialer workflows and call logging tied to leads
- SMS and email in one threaded timeline
- Automation for follow-ups and tasks
Pricing breakdown
Model: Per user/month, tiered (no free plan; 30-day money-back guarantee)
Close pricing (public range): $9–$139 per user/month (aggregated public list range). Use keywords like 'close pricing' when comparing quotes — list ≠ net.
Dataset anchor ~$99/user/mo and ~$990/mo for a modeled team row — verify against your quote.
Transparency: high — treat renewals, onboarding, and overage as first-class line items.
How pricing scales: seats, edition tier, implementation partners, and add-on clouds usually dominate TCO — not the entry SKU on the website.
Hidden costs (critical):
- G2: Solo $9, Essentials $35, Growth $99, Scale $139, Enterprise custom (annual)
- TrustRadius: Confirms tiered pricing; Solo tier limited to 1 user and 10K leads
Strengths
- Strong fit when outbound throughput is the bottleneck.
- Reduces context switching between CRM and dialer for many teams.
- Built-in native dialer (power + predictive), email sync, and SMS
- Clean intuitive UI consistently rated above Salesforce/HubSpot for ease
- Automatic activity logging reduces manual data entry
- Strong and responsive customer support
- Purpose-built for outbound/phone-heavy sales workflows
Weaknesses
- Not the default pick for complex multi-department data models.
- Marketing attribution depth may still require another hub.
- High per-user cost at Growth ($99) and Scale ($139) tiers
- Weak reporting, analytics, and dashboard customization
- Limited enterprise scalability and advanced permissions
- Email-only support (no phone or live chat)
- Fewer native integrations; relies heavily on Zapier
Common overlaps
- HubSpot CRM
- Salesloft
- Outreach
- Aircall
Close alternatives
Use these clusters when searching "close alternatives".
Direct competitors
- HubSpot CRM
- Salesforce
- Pipedrive
Lower-cost alternatives
- Pipedrive
- Freshsales
- Monday CRM
Modern / AI-native alternatives
- Apollo.io
- HubSpot CRM
- Attio
When you should use it
- You measure success by connect rates and call tasks completed.
- You want fewer separate comms licenses.
When you should not
- You are account-based with long cycles and minimal phone outreach.
- Compliance constraints forbid bundled dialing — validate recording and regions.
StackSwap take
Close shines for call-first teams; StackScan catches it when you also pay for engagement platforms that duplicate dialing and sequences.
Related guides
Compared with
Internal links that support programmatic SEO clustering for close alternatives.